Specializing in custom
Baltic Amber healing jewelry

www.funkybirdieamber.com 

 

 

 

 

 

 

 

 

 

 

Custom Orders

*UPDATE: We are now booking custom orders using the slot system. When you place you order, we will let you know what the time frame is for your custom slot if you pay immediately. If your payment is made at a later date, we will confirm your custom slot once payment is confirmed. Please let us know if you would like to see pictures of your items before shipment. You will receive a confirmation email from PayPal when your order ships. **PLEASE confirm your shipping address with Pay pal is correct. We will ship to the address on file with PayPal unless otherwise noted at or before time of payment. 

Return Policy

If you are unhappy with your FuNkY Birdie wares for ANY reason, we will refund your purchase within 7 days of the date your order was received. Simply email us at: ChefWendyBird@yahoo.com, and include the reason for return, original order confirmation email and order number. We will issue a return authorization number and provide return address. Once items are received by us in original condition, you will be refunded the cost of your items minus 15% restocking fee. Please use original packaging materials and include the packing slip with return authorization number. Shipping fees will not be refunded. Items without a return authorization number and/or not in original packaging materials will not be refunded. 

Cancellation Policy

You may cancel your order at any time until payment is made. Once payment is received your custom order creation has begun and may not be cancelled. Please confirm all details are correct before making payment. 

Workmanship Guarantee

We guarantee the workmanship of each FuNkY Birdie piece to be of the highest quality and construction. If your piece breaks due to a flaw in workmanship, simply ship it back and we will repair it free of charge within 90 days from date of shipment. Please email us with a picture of the flaw and we will issue a return authorization number and provide return address. The customer is responsible for return shipping cost. Please use original packaging materials and include packing slip with return authorization number. Items without a return authorization number and/or in original packaging materials will not be covered under the workmanship guarantee. If it is determined that a flaw is not due to workmanship, repair fees may apply. Due to the nature of amber, broken beads are covered for 30 days from date of shipment. **International shipping disclaimer: we cannot be held responsible for return shipping outside of the lower 48 states. If you are an international customer please be aware you will be responsible for the difference of the cost of return shipping for returns or warrantee work.

REMINDER: Our standard clasp, unless otherwise specified at the time of ordering, is a .925 sterling silver spring ring clasp. If you would like another clasp, please note your clasp choice with your order details. If you need to have your clasp changed out for any reason after your jewelry has been created, you will be responsible for the cost. 

Repairs

We specialize in repairing Baltic Amber healing jewelry, whether FuNkY Birdie or other brands. Please contact us for details and pricing on repairs:

ChefWendyBird@yahoo.com

Customer service is our top priority! Please contact us if we may be of assistance in any way! 

 

 

 

We want to THANK YOU for your business! When you shop with FuNkY Birdie Boutique, you are supporting an 

American home-based business! All of our jewelry is genuine Baltic Amber, 100% designed and crafted by us-AMERICAN MADE!!